Cannot Generate Custom Report

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Cannot Generate Custom Report

Postby mcn001 » Sun Feb 07, 2016 5:13 pm

I've tried several times to create a custom report for a particular category, but the "ok" button never highlights to let me run the report. Needing this for taxes.
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Re: Cannot Generate Custom Report

Postby mthadm » Sun Feb 07, 2016 11:26 pm

Hello,


We can help with that. Could you please take a screenshot of a custom report and send it to us at info@mthbuilt.com we will take a look


Thanks
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Re: Cannot Generate Custom Report

Postby Hunmanby Blade » Mon Apr 11, 2016 11:39 am

I am having exactly the same problem.

I set up all of the run parameters, but the OK button is protected, so I cannot run the report.
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Re: Cannot Generate Custom Report

Postby Hunmanby Blade » Mon Apr 11, 2016 11:46 am

I am having exactly the same problem.

I set up all of the run parameters, but the OK button is protected, so I cannot run the report.
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Re: Cannot Generate Custom Report

Postby mthadm » Tue Apr 12, 2016 8:16 am

Hello,

We got your email - we will reply with the steps to troubleshoot


Thanks
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
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Re: Cannot Generate Custom Report

Postby Lesley H » Thu Sep 29, 2016 9:08 am

I am having the same problem and sent an email with screenshot to you too.
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Re: Cannot Generate Custom Report

Postby bhavik80 » Wed Dec 20, 2017 3:18 pm

I just downloaded the app and I am trying to run the custom reports and it is not working.
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Re: Cannot Generate Custom Report

Postby stretch1100 » Sun Aug 16, 2020 12:53 am

Hello,
I think I have found a solution. (Or at least this worked for me, in that I was able to run a report and get a result.)
The first tab is "Choose Payee" I pressed Command+A on my Mac to "select all" (I assume Control+A will work for Windows users,) Now having selected all payees, I was than able to select the expense category (Under the "Choose Categories" tab,) that I wished to report on, and then proceed through "Choose Account" (select all on the menu to the right,) and press on OK to run the report.

Having done this once, all payees (and all accounts) are selected if I attempt to run the report again. This agree with the advise given at http://wiki.mthbuilt.com/Customizing_reports

The other way to say this is "Is there a menu missing from the "Choose Payee" tab?"

Hope this helps, as I have stuggled with this for some time and mthadm seem to be very quiet on assistance for this one.

Cheers,

Stretch
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