Page 1 of 1
Database has been locked up by another program
Posted:
Sat Nov 01, 2008 5:37 pm
by sherminator43
I just got the above error when I tried to open MyMoney
The only other program running at the time was Apple's iMovie.
I can't believe I am locked out. What would do that and how can I break the lock.
Thank you.
Sherminator43
Re: Database has been locked up by another program
Posted:
Sat Nov 01, 2008 8:09 pm
by mthadm
You may have another copy of My Money already running in the background.
Please try this, if on on a Mac please run Activity Monitor (Task Manager on Windows, top on Linux), please select already running copy of My Money and either bring it into foreground or terminate it
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 1:14 am
by sherminator43
When I ran Activity Monitor there was a copy of MyMoney running.
I terminated as per instructions but the database is still locked.
Is there a file that I can restore from my backup that will replace the one that is locked.
I believe this happened when I updated to 2.0.36 from 2.0.35.
Thank you again.
Sherminator43
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 1:55 am
by mthadm
Please do the following:
1) Restart your Mac
2) Start-up My Money again
we will follow up in the email, I believe we have a issue report that came from you recently
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 2:13 am
by sherminator43
Thank you.
I will restart my MAC.
I will try to open MyMoney 2.0.36 having rid the machine of all 2.0.35.
When I get a locked msg. I will go to be.
Sherminator43@gmail.com
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 2:19 am
by sherminator43
Restarted MAC
Restarted MyMoney
Same result: Database locked up by another program.
I ran a repair permissions and was given this error msg. I don't know if it has anything to do with the problem but here it is:
Warning: SUID file "System/Libary/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
Thank you.
Sherminator43
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 2:30 am
by mthadm
No, these messages are bening according to Apple, here is the link
http://support.apple.com/kb/TS1448You most likely have data corruption on one of the tables, there could be any number of reasons, disk write failure, bad sector, etc
Is there an exception stack trace ? Also, if you create a new database you can write into it with no issues ?
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 1:06 pm
by sherminator43
I don't know what an "exception stack trace" is or where to find it.
I was able to open a new account, and enter debit and credit amounts.
This is not a good sign. If I can lose one database, what will prevent me from losing two or more.
Sherminator43.
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 5:45 pm
by mthadm
We are in final stages of testing backup solution for My Money, it would take a full backup of your data every time you exit the program.
We suggest to keep the backup data separately, for example on a memory stick, so even when there are cases of hard disk failures or
data corruption one would have the most recent data snapshot.
We plan on releasing this in 2 to 4 weeks, we will accelerate the testing given that this is becoming high priority for us and our customers.
Re: Database has been locked up by another program
Posted:
Sun Nov 02, 2008 10:03 pm
by sherminator43
Obviously a good idea.