forum.mthbuilt.com

I'm trying the software but it won't download from Wachovia. I keep getting an error message. (Just FYI, iBank, with the same info., did download without a hitch). I'd like to try it out, but can't if it can't get the online transactions.

What is the error message ?

Could you please capture communications log and send it to us, here are the instructions
http://wiki.mthbuilt.com/How_to_debug_Bank_connection

You can private message us on this forum or send to info at mthbuilt.com

Please remove your private data (account #s, user names and passwords) from logs before sending them

Thanks

Here's what the log said; I deleted USERID and PASSWORD:

>>>> Ofx Connection Log: 2008-10-11
[REQUEST][GetAccountList]----------------------------
Server:https://pfmpw.wachovia.com/cgi-forte/fortecgi?servicename=ofx&pagename=PFM FID:4309 ORG:Wachovia

OFXHEADER:100
DATA:OFXSGML
VERSION:102
SECURITY:NONE
ENCODING:USASCII
CHARSET:1252
COMPRESSION:NONE
OLDFILEUID:NONE
NEWFILEUID:NONE

<OFX>

<SIGNONMSGSRQV1>
<SONRQ>
<DTCLIENT>
<LANGUAGE>ENG
<FI>
<ORG>Wachovia
<FID>4309
</FI>
<APPID>money
<APPVER>1600
</SONRQ>
</SIGNONMSGSRQV1>
<SIGNUPMSGSRQV1>
<ACCTINFOTRNRQ>
<TRNUID>MMY1223756751427
<CLTCOOKIE>mmy
<ACCTINFORQ>
<DTACCTUP>
</ACCTINFORQ>
</ACCTINFOTRNRQ>
</SIGNUPMSGSRQV1>
</OFX>

[RESPONSE][GetAccountList]----------------------------
OFXHEADER:100
DATA:OFXSGML
VERSION:102
SECURITY:NONE
ENCODING:USASCII
CHARSET:1252
COMPRESSION:NONE
OLDFILEUID:NONE
NEWFILEUID:NONE

<OFX>
<SIGNONMSGSRSV1>
<SONRS>
<STATUS>
<CODE>2000
<SEVERITY>ERROR
<MESSAGE>Invalid Product or Version. The Software Version you are attempting to connect with is not supported by your financial institution, please contact Customer Service for more information.
</STATUS>
<DTSERVER>20081011202552
<LANGUAGE>ENG
<FI>
<ORG>Wachovia
<FID>4309
</FI>
</SONRS>
</SIGNONMSGSRSV1>
<SIGNUPMSGSRSV1>
<ACCTINFOTRNRS>
<TRNUID>MMY1223756751427
<STATUS>
<CODE>2000
<SEVERITY>ERROR
<MESSAGE>Invalid Product or Version. The Software Version you are attempting to connect with is not supported by your financial institution, please contact Customer Service for more information.
</STATUS>
<CLTCOOKIE>mmy
</ACCTINFOTRNRS>
</SIGNUPMSGSRSV1>
</OFX>


Saturday, October 11, 2008 4:31:53 PM US/Eastern

Some banks limit their connectivity to selected applications, if you don't mind you can try changing AppId/Appver on the bank setup dialog and see if this solves the problem

For example, you can enter QWIN/1600 to login as from Quicken 2007

Please see this list for other possible id's:

http://wiki.mthbuilt.com/Tweaking_OFX_Connections

Please let us know if this solves your problem

Thanks

Thanks. That didn't do it. I tried both Wachovia and zWachovia with QWIN and QMOFX. Too bad it can't work.