Odd Reconcile Issues

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Odd Reconcile Issues

Postby Jaywalker » Sun Dec 13, 2015 2:00 pm

Build 91.

The last two months Reconciliation have been odd. In both cases it appeared as if the reconcile function was not aware of the statement date, looking for me to click values that weren't reflected on my current statement. This month the same thing happened so I "Postponed" until I had time to look at it. When I went back 30 minutes later the reconciled amounts were now accurately "Zero," and I completed the reconciliation. Something similar happened last month, a wrong reconcile value that resolved itself.

Is there a cache that needs to be flushed?
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Re: Odd Reconcile Issues

Postby mthadm » Sun Dec 13, 2015 11:18 pm

Hello,

Yes, there is a reconciliation cache but it gets flushed automatically when you shut down the app, it is not persisted to disk

Thanks,
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Re: Odd Reconcile Issues

Postby Jaywalker » Mon Dec 14, 2015 1:36 pm

Okay. What can we do to prevent this?
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Re: Odd Reconcile Issues

Postby mthadm » Mon Dec 14, 2015 1:50 pm

Does this happen all the time or its a one off issue? We would need steps so we can reproduce it, once we know whats causing it we would fix it right away

Thanks,
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Re: Odd Reconcile Issues

Postby Jaywalker » Mon Dec 14, 2015 5:51 pm

It's happened twice, during reconciliations - last month and this one.

Perhaps if you gave me what to look for I can do so next month.
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Re: Odd Reconcile Issues

Postby Jaywalker » Wed Dec 16, 2015 3:38 pm

The steps are the same one's I've been following for years: enter the data manually, press "reconcile," enter the statement date, verify the start amount, enter the received interest, enter the end amount, select unreconciled/deposits-credits, then go through the statement and mark those that are there, with interest pre-marked. Then select unreconciled withdrawals and mark those from the statement off. Occasionally, I'll find a wrong amount by a few cents or a dollar or so when the reconcile amount shows off by a few cents or a dollar, then I either correct it while in reconcile or postpone. When re-entering reconcile, I'll redo the page of start and end dates and the date, but not enter the bank interest credit, as it stays entered. I'll then re-enter deposits or withdrawals unreconciled and fix them - this has worked for five or six years.

It stopped working last month and this month. On both occasions it seemed to want me to check off credits that are beyond the statement end date - it showed hundreds of dollars more credits than were real when I reached the end of my statement amounts. This month I "postponed," in order to fix it later, but when I came back it was already fixed - "Congratulations - this account is reconciled," or words to that effect. It had not reconciled before I postponed but it was reconciled after I returned from "postponed."

Again, I'm not a new guy at this - I've been doing this monthly for five or six years, so I don't need procedural help. I'm alerting you to a bug, possibly due to a recent upgrade from Mac OS X 10.10.5 to 10.11.1. It's either looking at the wrong date or it's not automatically applying withdrawals as I work.
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Re: Odd Reconcile Issues

Postby mthadm » Wed Dec 16, 2015 5:28 pm

Ok, thanks


We will try to reproduce this on 10.11.1
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