Page 1 of 1
Trouble Recognizing DB and Reinstalling License
Posted:
Fri Aug 28, 2015 2:35 pmby Jaywalker
I'm migrating to a new computer and have tried re-install my license, date 9 March 2015. It won't let me. I threw out the old app just in case it was corrupted and tried a new install using 2.0.91, but still nothing. Do I need an older version? It won't recognize the old db or backups, either.
Re: Trouble Recognizing DB and Reinstalling License
Posted:
Fri Aug 28, 2015 6:04 pmby Jaywalker
The message box says, "License not valid" and "Installed license not eligible for further extensions." The License Utility says it is and correctly identifies me.
Re: Trouble Recognizing DB and Reinstalling License
Posted:
Sun Aug 30, 2015 12:33 pmby mthadm
Hello,
Please shoot us an email at
info@mthbuilt.com we will walk you trough the activation
Thanks,
Re: Trouble Recognizing DB and Reinstalling License
Posted:
Mon Aug 31, 2015 2:17 pmby Jaywalker
No email from anybody, as yet.
Re: Trouble Recognizing DB and Reinstalling License
Posted:
Tue Sep 01, 2015 9:23 amby mthadm
we are closing this ticket - you should be allset at this point
Thanks
Re: Trouble Recognizing DB and Reinstalling License
Posted:
Tue Sep 01, 2015 1:26 pmby Jaywalker
Everything's good now, thanks. It needed a new license. I appreciate the help.