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New User Setup

PostPosted: Mon Sep 01, 2014 4:15 pm
by lconstab
I purchased MyInvestment from the apple store last night. I am trying to set up my portfolios and enter the securities I own, and I am unable to set up Canadian Mutual Funds, even when I set the data source to Google Finance (Canada). For instance, on the Google Finance site I can obtain a quote for BTG 308, Beutel Goodman American Equity, but I cannot through the software, even when I enter the correct ticker symbol. Is it possible to manage Canadian investments with your software?

Re: New User Setup

PostPosted: Tue Sep 02, 2014 8:43 pm
by mthadm
Hello,


MyMoney is using Yahoo and Google internally for the ticker resolution, you may need to change the data source into google.ca or yahoo.ca


Thanks

Re: New User Setup

PostPosted: Wed Sep 03, 2014 12:32 pm
by lconstab
Where do I make the change to point at google.ca? I looked through the settings dialogs and cannot find where that configuration is defined.

Thanks

Re: New User Setup

PostPosted: Wed Sep 03, 2014 4:52 pm
by mthadm
Hello,


When you are setting up a new financial instrument you can set where the data is resolved from:

For example:

Screen_Shot_2014-09-03_at_4_43_18_PM.png
Screen_Shot_2014-09-03_at_4_43_18_PM.png (170.4 KiB) Viewed 12414 times

Re: New User Setup

PostPosted: Wed Sep 03, 2014 6:19 pm
by lconstab
I had already done that - it still does not retrieve prices

Re: New User Setup

PostPosted: Wed Sep 03, 2014 6:36 pm
by mthadm
Whats the ticker you are trying to setup, we will double check on its resolution


Thanks

Re: New User Setup

PostPosted: Wed Sep 03, 2014 7:30 pm
by lconstab
BTG308 - Beutel Goodman American Equity Mutual Fund

This is just the first of many I need to enter, but I was trying to test the newly purchased software with just one security

Re: New User Setup

PostPosted: Wed Sep 03, 2014 10:25 pm
by mthadm
Hello,


This is caused by a data licensing issue - the historical data for this fund is provided by a 3rd party aggregator that does not allow the charting data to be loaded into MyMoney

You can still get the end of the day pricing automatically, so all internal MyMoney calculations such as Gain/Loss (Unrealized and Realized), Internal Rates of Return etc are going to be correct

We are looking to add more data providers in the near future that will hopefully add better resolution for mutual funds


Thank you,