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This isn't a newbie question, but...

PostPosted: Sat Mar 15, 2014 8:12 am
by Nightowl
...I've just changed my old iMac for a new one, and successfully migrated MyMoney over. However, when I try to relicense it I can validate the license, with the pop-up indicating it's an extension licens with free updates to the 4th May 2014, but get the following error when I click 'Finish': Installed License is not eligible for further extensions, and then I start using the trial version.

If I renew my license now, how do I do it and will the 3 weeks I've got left be lost?

Thank you,

Re: This isn't a newbie question, but...

PostPosted: Sat Mar 15, 2014 11:35 pm
by mthadm
Hello,


You need to either install an older version or get a renewal license - we can help in either way

Please send an email to info@mthbuilt.com , we will guide you through


Thanks,

Re: This isn't a newbie question, but...

PostPosted: Sun Mar 16, 2014 9:04 am
by Nightowl
Thank you - email sent :D