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Quitting

PostPosted: Fri Dec 20, 2013 6:33 am
by Malky
Hi,
I am the treasurer of a small registered charity and a local club and I emailed to ensure that My Money would handle more than one. I was assured that it could and I really like it. However every time I hit the top left Icon which I believe is supposed to open a new database My Money shuts down and puts up the message that "My Money quit unexpectedly" can you help please?

Re: Quitting

PostPosted: Fri Dec 20, 2013 9:55 am
by mthadm
Hello,


Please use File - New - New File menu


Thanks,

Re: Quitting

PostPosted: Fri Dec 20, 2013 3:07 pm
by Malky
Hi,

Thanks for coming back so promtly - followed advice but with same result!

Re: Quitting

PostPosted: Sat Dec 21, 2013 2:08 pm
by mthadm
Could you please send an email to info@mthbuilt.com - we will follow up from there

Thanks,

Re: Quitting

PostPosted: Thu Jan 30, 2014 6:42 am
by dpb
I just downloaded the app and I have the same problem.

Re: Quitting

PostPosted: Fri Jan 31, 2014 12:08 pm
by mthadm
Hello,


This happens sometimes on certain Macs, there are security restricitons that don't allow MyMoney to see you local file system

To fix this please download and install MyMoney from http://www.mthbuilt.com/download.php

If you purchased MyMoney from the Mac Store please email us Apple receipt, we will convert your Apple license to our license


Thank you