Quitting

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Quitting

Postby Malky » Fri Dec 20, 2013 6:33 am

Hi,
I am the treasurer of a small registered charity and a local club and I emailed to ensure that My Money would handle more than one. I was assured that it could and I really like it. However every time I hit the top left Icon which I believe is supposed to open a new database My Money shuts down and puts up the message that "My Money quit unexpectedly" can you help please?
Malky
 
Posts: 2
Joined: Wed Dec 18, 2013 7:50 am

Re: Quitting

Postby mthadm » Fri Dec 20, 2013 9:55 am

Hello,


Please use File - New - New File menu


Thanks,
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
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Re: Quitting

Postby Malky » Fri Dec 20, 2013 3:07 pm

Hi,

Thanks for coming back so promtly - followed advice but with same result!
Malky
 
Posts: 2
Joined: Wed Dec 18, 2013 7:50 am

Re: Quitting

Postby mthadm » Sat Dec 21, 2013 2:08 pm

Could you please send an email to info@mthbuilt.com - we will follow up from there

Thanks,
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
User avatar
mthadm
Site Admin
 
Posts: 1056
Joined: Mon May 05, 2008 12:58 am

Re: Quitting

Postby dpb » Thu Jan 30, 2014 6:42 am

I just downloaded the app and I have the same problem.
dpb
 
Posts: 6
Joined: Thu Jan 30, 2014 6:33 am

Re: Quitting

Postby mthadm » Fri Jan 31, 2014 12:08 pm

Hello,


This happens sometimes on certain Macs, there are security restricitons that don't allow MyMoney to see you local file system

To fix this please download and install MyMoney from http://www.mthbuilt.com/download.php

If you purchased MyMoney from the Mac Store please email us Apple receipt, we will convert your Apple license to our license


Thank you
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
User avatar
mthadm
Site Admin
 
Posts: 1056
Joined: Mon May 05, 2008 12:58 am


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