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Database locked

PostPosted: Wed Nov 06, 2013 8:16 pm
by Tony
I have updated to 2.087 now I can't open any files including backed up ones it says database locked by another program. I try to extract the backups and get the same error messages.
There is no other program open everything has been shut down what else can I do to retrieve years of info

Re: Database locked

PostPosted: Wed Nov 06, 2013 10:08 pm
by mthadm
Hello,


What was the version you upgraded from ?

If it was a recent version 2.0.72 and higher then you shouldn't have any issues: please restart your computer and unzip your backup into a different folder, please use File-Open and navigate into that folder.



Thanks,