Update 2.0.49 and OFX error code

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Update 2.0.49 and OFX error code

Postby khparrot » Fri Nov 20, 2009 7:49 pm

I just downloaded update #49 and was successful (I think) on the 3rd try. However when I now try to connect to one banking institution I get the message "Unable to connect-Error Code Empty OFX Message". I've verified that the service is activated on my account. Prior to this update, I had no problem downloading transactions. When I select "autosync bank data" - I get the message "no accounts linked to a bank...".
This is on a Macbook Pro.
Many Thanks.
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Re: Update 2.0.49 and OFX error code

Postby mthadm » Fri Nov 20, 2009 7:57 pm

We PM'd you, please check your messages.
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Please do not provide this information when using our contact form.

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Re: Update 2.0.49 and OFX error code

Postby DadOfTwins » Sun Nov 22, 2009 11:02 am

Hello, I am also getting this 'Empty OFX message' error.
Can someone please tell me how to fix this?

Thanks
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Re: Update 2.0.49 and OFX error code

Postby mthadm » Sun Nov 22, 2009 11:40 am

Hello,


Is the bank you are trying to connect is Chase?

If so, there is a known issue with Chase, they underwent a technical upgrade during the weekend of Nov 15th and that broke their OFX connectivity.

As a stop gap measure you may want to download the statements manually to your desktop and import them through File/Import, until this is resolved


Thanks,
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
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Re: Update 2.0.49 and OFX error code

Postby DadOfTwins » Sun Nov 22, 2009 11:55 am

No, the bank I am trying to connect to is Compass Bank.
No problem downloading statements...hopefully the automatic feature can be updated at some point.
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