data base wont open moneyfile

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data base wont open moneyfile

Postby angel06 » Mon Oct 19, 2009 11:28 am

trying to open existing money file nothing happens when i click on documents then click on money file
angel06
 
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Re: data base wont open moneyfile

Postby mthadm » Mon Oct 19, 2009 1:36 pm

Hello,

What happens when you start My Money and then use File-Open menu to open your database?

Thanks
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
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Re: data base wont open moneyfile

Postby angel06 » Tue Oct 20, 2009 4:09 am

the same thing, i had a computer crash had to use system restore, and re install my money, now it wont open the file in documents thanks
mthadm wrote:Hello,

What happens when you start My Money and then use File-Open menu to open your database?

Thanks
angel06
 
Posts: 2
Joined: Tue Oct 06, 2009 9:51 am

Re: data base wont open moneyfile

Postby mthadm » Tue Oct 20, 2009 8:40 am

My Money database are very sensitive, most likely the data got corrupted after system restore.

We recommend using internal automatic backup that you can setup through Preferences-General, it will back up your data to your designated folder or flash drive every time you close My Money

Thanks
---
MTH Software

Reminder: MTH Software employees will never ask for the username and password for any of your banking or credit card accounts.
Please do not provide this information when using our contact form.

My Money download page: http://www.mthbuilt.com/download.html
My Money manual: http://wiki.mthbuilt.com/My_Money_2.0_Manual
User avatar
mthadm
Site Admin
 
Posts: 1056
Joined: Mon May 05, 2008 12:58 am


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