Still can't important transactions or connect to Chase.

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Still can't important transactions or connect to Chase.

Postby vandybruin » Wed Jun 04, 2008 8:27 am

Installed your new update. Still doesn't work. Running OS 10.5.3.

Here is the error when I try to connect to Chase directly:

(GENERAL_ERROR:2000)
User ID or password incorrect, or unavailable

None of that is correct -- password and User ID are fine, and Chase isn't unavailable right now.

Here is the error when I try to import a QIF file:

at com.mth.catalina.qif.parser.QIFParser.parse(QIFParser.java:150)
at com.mth.mymoney.core.ImportHelper.importQifData(ImportHelper.java:129)
at com.mth.mymoney.ui.dialog.ImportTransactionsDialog.importData(ImportTransactionsDialog.java:690)
at com.mth.mymoney.ui.dialog.ImportTransactionsDialog$1$1.doInBackground(ImportTransactionsDialog.java:203)
at org.jdesktop.swingworker.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
at java.util.concurrent.FutureTask.run(FutureTask.java:123)
at org.jdesktop.swingworker.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:613)

When I try and import a QOX file, it doesn't recognize the file type on my desktop and simply won't let me open it. The other option at Chase, QFX, is not at option.

Very frustrating!
vandybruin
 
Posts: 5
Joined: Sat May 31, 2008 9:01 pm

Re: Still can't important transactions or connect to Chase.

Postby mthadm » Wed Jun 04, 2008 12:16 pm

We will try to resolve it through email, thanks.
---
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Please do not provide this information when using our contact form.

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